Cancellation and Refund Policy

Thanks for shopping at authorlove.com

If you are not entirely satisfied with your purchase, we’re here to help.

Cancellation:

Order Cancellation – AuthorLove

We shall have all rights to cancel your order for many reasons pertain to the situation.

Order Cancellation / Postpone – Customer

We shall start our proceedings from the day we receive your order hence we deduct some amount when you request for cancellation of the same.

If the delivery of the order needs to be postponed, it shall be done after the request is placed with the Author Love team prior to the shipping date.

Refund:

Once we receive your cancellation request, we will consider it and notify you that we have received your request. We will immediately notify you of the status of your refund after inspecting the reason.

Upon receiving your cancellation request, you will receive an acknowledgment from us. After reviewing your request, you will be informed about the details of the cancellation and the refund amount.

Upon approval of your return request, we will initiate the refund to your credit card (or original method of payment). However, the approval of the return request is solely owned by AuthorLove decision panel.

If the order has not begun its process at the time of your cancellation request, a full refund of the amount shall be done from AuthorLove.

You will receive the credit within seven business days, depending on your card issuer’s policies.

Shipping:

Author love promises the delivery to the requested address provided the necessary information in the postal address that guides the delivery man properly. We suggest you give the phone number along with the postal address.

Author Love does not hold any responsibility for any delays or non-delivery that results from incorrect addresses, or in some cases when the premises are found locked.

We work with various delivery partners and try our best to get it delivered on the date and time requested. However, in certain cases, there could be a delay that is beyond our control.

Payments:

While availing any of the payment methods through author love, we are not responsible or take no liability for any mishaps whatsoever in nature. Any loss or damage arising directly or indirectly to you out of the decline due to as follows,

Lack of authorization for any transactions.

Or exceeding the pre-set limit mutually agreed between you and your bank.

Or any payment issues arising out of the transaction.

Or decline of transaction for any other reason.

AuthorLove reserves the right to freeze any transaction or order in case the bank finds the said transaction to be suspicious.

All payments made against the services on www.authorlove.com by you shall be compulsorily in Indian Rupees acceptable by the Reserve bank of India. AuthorLove does not accept any other form of currency with respect to the purchases.

Contact Us:

Address:
AuthorLove,
Building No 680,
GST Road,
Kadaperi,
Tambaram,
Chennai – 600045

Mobile: +91 94984 02872

Email: [email protected]